Al Fida General Trading Company

Al Fida General Trading Company values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or purchase our products online or offline.

1. Information We Collect

We may collect the following information when you place an order or contact us:

  • Full name
  • Contact number
  • Email address
  • Delivery address
  • Payment-related details (processed securely via payment gateways)
  • Order history and preferences

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders
  • Communicate order status and updates
  • Improve our products and services
  • Respond to customer inquiries
  • Comply with UAE legal and regulatory requirements

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Data may only be shared with:

  • Delivery and logistics partners
  • Payment service providers
  • Legal authorities when required by UAE law

5. Cookies & Website Tracking

Our website may use cookies to enhance user experience, analyze traffic, and improve site performance. You may disable cookies in your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

7. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page.

8. Contact Us

For privacy-related inquiries:

📞 Phone: +971 52 835 9445

📍 Location: Warehouse No:8, Al Asmawi Commercial Building, Ras Al Khor Industrial Area-2 - Dubai