Al Fida General Trading Company

This Shipping Policy outlines how orders are processed and delivered across the UAE.

1. Delivery Locations

We deliver across Dubai and selected locations within the United Arab Emirates.

2. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Timeframes

Estimated delivery times:

  • Dubai: 1–3 business days
  • Other UAE Emirates: 2–5 business days

Delivery times may vary due to traffic, weather, or unforeseen circumstances.

4. Shipping Charges

Shipping fees (if applicable) will be displayed at checkout.

Free delivery may apply to bulk or corporate orders (subject to agreement).

5. Failed or Delayed Deliveries

If delivery fails due to incorrect address or unavailability of the customer, re-delivery charges may apply.

6. Bulk & Corporate Deliveries

Special delivery arrangements are available for office supplies, cleaning items, pantry supplies, and bulk orders. Please contact us directly for customized logistics solutions.

7. Contact Us

For shipping-related inquiries:

📞 Phone: +971 52 835 9445

📍 Location: Warehouse No:8, Al Asmawi Commercial Building, Ras Al Khor Industrial Area-2 - Dubai